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Terms and Conditions

LENGTH OF STAY:

We can only accept on-line bookings of 2 nights or more from 1st June to 30th September each year. During this period,  Single nights must be requested via phone or email, and are subject to a surcharge of up to £10 per room.

 

 BOOKING DEPOSIT:

A deposit of 25% of the value of your planned stay is payable on booking. Payment to be made  via Fabpay - the Safe and Secure On-line payment portal.

This Deposit is NON-REFUNDABLE.
 

CANCELLATIONS:

Our Cancellation Policy is 48 hours prior to arrival. This means that if you cancel within 48 hours of your due arrival time, we will request a further payment to total the value of the first night of your stay.
 

EARLY DEPARTURE:

Should you choose to leave before your scheduled departure date* the 48 hour Cancellation Policy will apply.

*Provided all services and facilities as advertised within this Website are, and remain, available to you for the duration of your planned stay.
 

BABIES:

There are additional fees for using our Travel Cot - please look at our Other Facilities page for more information. Please note, we do NOT offer baby-minding / listening services. We supply ONLY one portable, fabric high-chair for our Breakfast room.
 

COMPLAINTS:

If you find any aspect of your stay unsatisfactory, please let us know so we can try to rectify the problem. We live on-site and so are generally able to sort out any difficulties quickly and effectively. In the case of genuine and justifiable complaints, we may be willing to waive our early departure charges.

  

      This is a Smoke Free Property. See our No Smoking Policy Here.